Privacy & Safety
As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. We will post those changes on the website or update the Privacy Policy modification date. In certain cases, and if the changes are material, you will be notified via email or a notice on our website.
Cookie Policy
Like most websites, our website uses small data files stored on your computer or mobile device called cookies. Cookies consist of two different types; session and persistent. Session cookies enable us to recognise your actions during the browsing session. Persistent cookies remain stored on your device after you close your browser until they expire or when you delete them.
Cookies and web beacons, typically a one-pixel image, used to pass information from your computer or mobile device to our website, enable us to provide you with great customer service, improvements to our website design, product assortments and special promotions
Exchange or Store Credit only
Payment Methods
- Credit / Debit Cards, Google Pay, Apple Pay & Cash
Shipping Policy
Free Shipping on items over $250 within the contiguous United States.
Return and Refund Policy
(online)
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To return, call customer service at (202) 506 7125 or email SheylaVie@SheylaVieCollections.com. A return label will be emailed to you.
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Returns must be made within 14 days.
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Items can be returned for full refund (less return shipping costs) or store credit (return postage not deducted) upon receipt of merchandise.
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Items must be returned in new condition with the tags and security tape in tact. Items with security tape or tags removed will not be accepted for return.
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Items can be returned in person at store for full refund, exchange or store credit.